At the QS Higher Ed Summit 2024, Ms. Mei Mei Ng, General Manager of LinkedIn Talent Solutions for Hong Kong and Taiwan, delivered a keynote on "Shifting Employer and Employee Expectations in the Era of Generative-AI" on November 6. The session explored generative AI's transformative role in reshaping job functions and workplace expectations. Ms. Dulce Lamagna from AIUB's Board of Trustees attended, noting the critical role of leadership in managing these technological shifts.
The keynote emphasized AI’s potential to automate routine tasks, shifting employees toward more strategic roles. Leaders are now expected to cultivate a culture of continuous learning to support employee adaptation and foster productivity and innovation. The discussion also highlighted the need for educators to integrate AI skills into curricula, aligning education with industry demands.
Generative AI was discussed as a driver of creativity and problem-solving in the workplace, with ethical considerations like transparency and bias reduction essential for responsible AI use. Lamagna emphasized the importance of strategic priorities that encourage learning and innovation, ensuring her organization is well-prepared for an AI-driven future. The session concluded that while embracing AI, maintaining human value in the workplace remains key to sustained success.